Etihad Mobile Solutions Privacy Policy
This Privacy Policy explains how Etihad Mobile Solutions ("we," "us," or "our") collects, uses, and protects the personal information of users of our online platform. We are committed to protecting your privacy and complying with all applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect:
We collect information you provide directly to us, such as when you create an account, purchase a service, contact customer support, or participate in surveys. This may include your name, contact information (including phone number and email address), billing and shipping address, payment information, and other information necessary to provide our services. We may also automatically collect information about your use of our online platform, such as your IP address, browser type, operating system, referring URLs, and information about your activity on our site. This information is collected using cookies and similar technologies. We also collect information from your mobile device if you use our mobile applications or services. This may include device identifiers, location data (if you have enabled location services), and usage data.
How We Use Your Information:
We use your information to provide and improve our services, process your transactions, communicate with you, personalize your experience, comply with legal obligations, and protect our rights and interests. Specifically, we may use your information to:
- Process your orders and provide customer support;
- Respond to your inquiries and requests;
- Send you important updates and notifications related to our services;
- Improve our services and develop new features;
- Conduct research and analysis;
- Prevent and detect fraud and abuse;
- Comply with applicable laws and regulations.
Sharing Your Information:
We may share your information with third-party service providers who assist us in providing our services, such as payment processors, data analytics providers, and customer support providers. We only share the information necessary for these providers to perform their functions, and we require them to protect your information. We may also share your information if required by law, legal process, or to protect our rights and interests. We will never sell your personal information to third parties.
Your Rights:
You have the right to access, correct, delete, restrict the processing of, and object to the processing of your personal information. You also have the right to data portability and to withdraw your consent at any time. To exercise these rights, please contact us at the address below.
Data Security:
We take appropriate security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy:
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
Etihad Mobile Solutions
12 Sheikh Zayed Road, Floor 15, Dubai, Dubai, 00000 UAE
This Privacy Policy may be updated periodically. We will post any changes on our website. Your continued use of our online platform after any changes constitutes your acceptance of the updated Privacy Policy.
